Customized On-site Training and Remote After-sales Training Mode for Flexo Press Buyers
This paper introduces two mainstream flexo machine training modes including factory on-site training and remote online video training, provides customized training plans for different customer groups, and solves training difficulties for overseas machine buyers.
For domestic printing enterprises purchasing new flexo machines, machinery manufacturers provide free door-to-door on-site training after machine installation and commissioning. Professional after-sales engineers guide customer operators one by one on real production machines, covering full-process operation, daily maintenance and common fault elimination, which is the most efficient training mode for new equipment users.
On-site training course arrangement follows production rhythm without affecting customer normal production. Engineers conduct theoretical teaching during machine downtime and practical operation teaching during formal production, combining theory with actual production cases to help operators master skills faster.
High Speed Flexo Printing Machine - Stack Flexo Flexo Printing Machine
Remote online remote training is designed for overseas flexo machine buyers and old machine users needing skill upgrading. Cross-border travel restriction and high overseas after-sales cost make regular on-site training impractical. Remote real-time video training realizes synchronous screen sharing, remote machine parameter viewing and one-to-one guidance without geographical limitation.
Recorded video training material supporting long-term self-learning. Manufacturers provide complete standardized operation videos, maintenance tutorial videos and fault troubleshooting videos for all customers. Operators can review training videos repeatedly when encountering unfamiliar operation steps or sudden machine faults in daily work.
Customized training content adjustment according to customer equipment configuration. Training courses for full servo high-speed flexo presses focus on servo system and automatic register operation; courses for mechanical gear flexo presses focus on mechanical gap adjustment and gear maintenance. Differentiated training avoids irrelevant content learning.
Long-term follow-up technical training support. Machinery suppliers provide free quarterly remote retraining for one year after machine purchase, updating new operation skills and latest fault solving methods according to upgraded machine system programs, keeping customer operation capability matching updated machine functions.
